PrimeBridge Holdings and its subsidiaries are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or engage with our services.
1. Information We Collect
- Personal identification information: Name, email address, phone number, and postal address provided voluntarily through contact or enquiry forms.
- Business information: Company name, registration details, and financial information shared during service engagements.
- Technical data: With analytics consent, we collect page paths, traffic source categories, and an anonymous session identifier. Our analytics do not store IP addresses or full referring URLs.
- Communication records: Emails, messages, and other correspondence with our team.
2. How We Use Your Information
- Respond to enquiries and communicate about our services.
- Deliver and manage the services you have engaged us for.
- Send service-related updates, invoices, and important notices.
- Improve the functionality and user experience of our website.
- Comply with legal and regulatory obligations.
- Prevent fraud and ensure the security of our systems.
3. Legal Basis for Processing
We process your personal data on the following legal grounds:
- Contractual necessity to fulfil our service obligations to you.
- Legitimate interests to operate and improve our business.
- Legal compliance to meet our obligations under Sri Lankan law.
- Consent where you have explicitly agreed to receive marketing communications.
4. Sharing of Information
We do not sell, rent, or trade your personal information. We may share your data with trusted third-party service providers bound by strict confidentiality agreements, regulatory authorities where required by law, or professional advisors.
5. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable laws and regulations. When data is no longer required, it is securely deleted or anonymised.
6. Security of Your Data
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. While we take data security seriously, no method of transmission over the internet is entirely secure.
7. Cookies
An essential cookie remembers your consent choice for six months. Optional analytics starts only when you accept it. We use browser session storage to group page views and their traffic sources, including social media and campaign links; sessions expire after 30 minutes of inactivity. Choose Cookie settings at the bottom of any public page to accept or reject optional analytics at any time. Rejecting stops future analytics and clears the session identifier; it does not remove previously recorded page views.
8. Your Rights
- Access the personal data we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal data, subject to legal obligations.
- Withdraw consent to marketing communications at any time.
- Lodge a complaint with the relevant regulatory authority.
9. Children’s Privacy
Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
11. Contact Us
If you have any questions regarding this Privacy Policy, please contact our Data Protection Officer at:
support@primebridgeholdings.com · +94 11 7899666 · No: 14, Sir Baron Jayathilake Mawatha, Colombo 01, Sri Lanka